Refund policy

Return & Refund Policy

At Faithful Kitchen, each item is made especially for you once your order is placed. Because our products are custom made, we do not accept returns or exchanges for change of mind, incorrect size selection, or buyer's remorse.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 10 days of receiving your order.

Please include:

  • Your order number
  • A description of the issue
  • Clear photos showing the damage or defect

If your claim is approved, we will gladly provide a replacement or refund at no additional cost.

If your package is lost in transit, please contact us and we'll work with the shipping carrier to resolve the issue.

If you have any questions, please contact us at:

faithfulkitchenco@gmail.com